Foundations

Subscription vs. One-Off Lessons

In this lesson we'll discuss your default payment structure, and we'll weigh the pros and cons of offering lessons by subscription vs one-off payment. Plus, we'll cover how to offer flexible pricing while actually achieving greater value for your students AND better leverage of your time.

Jason Aaron Wood
Lesson instructor:

Professional guitarist, teacher & music education entrepreneur. Teaching since 2008.

Subscription vs. One-Off Lessons

When you're first getting started teaching, it might seem like the thing to do to offer pay-as-you-go lessons, allowing each student to simply pay at the time of the lesson. On the surface, it seems to make sense, right? They're coming to you, they haven't received it yet, so they can pay you when they see you when they come to their lesson.

But in reality, the pay-as-you-go model is RIDDLED with problems for you:

The FIRST problem is, sometimes students just don't show up. And if you were waiting to see them in order to get paid, well, it looks like now you're not getting paid. What a time to find THAT out, right? Now that the time slot is here, and you have zero chance of filling it with another, actual paying student. (I even had this happen one time bck when I was driving TO the student's home for the lesson — they weren't even there!)
The SECOND problem is, sometimes they don't pay. Whether they forget (or simply "forget") to bring a form of payment, or their card is declined, or they "didn't have time to hit an ATM," there are a lot of reasons/excuses that can come up that essentially amount to you still not getting paid — which is so much worse when you find out AFTER providing the lesson...and sometimes that reason is in fact that they had no intention of paying you for it. (MORAL: NEVER provide a lesson without pre-payment!)
The THIRD problem is that you have NO IDEA when they're going to cancel, so when they do, you'll find out THAT DAY. Of course, the reality with any pricing model is that you MAY just not get ANY advance notice when a student is about to quit, but the pay-as-you-go model guarantees it.
The FOURTH problem is less obvious, but it's JUST as big of a problem for you as not getting paid, because ultimately it LEADS to not getting paid... and that is that by only offering lessons one-by-one, YOU are actually conditioning your students to think of lessons as individual products instead of just one installment within an ongoing, continuous series, and doing this essentially invites them to drop off at any time because they are not encouraged to enroll with the expectation of long-term enrollment. The pay-as-you-go model trains them to think in WEEKS, rather than MONTHS or YEARS. And as a business owner, this is a HUGE problem for you.

The Solution: Subscriptions

(Usually Monthly)

All of these problems are alleviated by adopting a subscription model:

You get paid in advance.
You know how long the student is enrolled for, and you have the money up front for the whole period. This way you can plan around them potentially leaving after that period is up.
This conditions them to think of lessons as part of a LONG, ongoing process, which is what learning to play the guitar IS — a rather long journey. They should expect it's going to take a long time.
This also streamlines the whole process, making it so that your interactions with your students are almost entirely about the lessons, and barely ever about the uncomfortable topic of collecting payments. They don't have to keep manually paying you, and you don't have to keep manually chasing them down to get paid. It's set up from day 1, and only AFTER they've paid do they get the actual lessons. And best of all, the subscription model is so ubiquitous that everyone knows exactly how it works: you pay, then you get what your subscription includes; you stop paying, then you get locked out and stop receiving what the subscription included.

This is why ShredMentor adopted the subscription model early on, and has done so since 2009. And with so many subscription options, it's easier than ever to set one up on a number of platforms.

Pricing Your Offerings

Determining what to charge can be a bit of a daunting task, since there's no "right" answer and it depends on:

The going rate (either in your local area, or online based on what you offer)
What you feel your actual value is (not what you think other people think it's supposed to be)
Your ability to convincingly convey that you are worth that value and that they will RECEIVE that value
What they are actually willing to pay

So a few things I CAN tell you are:

"Value" is entirely based on perception, and you are at least 50% in control of creating/defining that perception, both in your marketing and in the lesson experience you provide.
You need to research what lessons cost in your area, online, in your niche, as well as for any competing products or services
I do NOT advise trying to be the cheapest lessons or to make PRICING your competitive edge, because the only thing you can do from there is lower your price even further. It also sends the message, however unfair, that you don't think your lessons are good enough to charge more for them — it creates the perception of low-value. 
I do advise either:
1.) Charge roughly the same (or slightly above) the going rate, while making the BENEFITS of working with you instead of someone else extremely clear, OR
2.) Charge MORE than everyone else and position yourself and your lessons as a premium offering.
Whatever you charge, charge it up-front, by the month.
(Additionally, Quarterly, 6-month, and even Annual plans are also options worth considering. This depends as much on how far out you're willing to have an outstanding commitment to specific students as it does on how much of a discount you're willing to offer and once again, how much people are willing to pay at once based on how well you've communicated the value they're going to get.)

That said, in the next section I'm going to show you how you can achieve the best of both worlds and offer a whole pricing SYSTEM (and a catalogue of lesson programs) to meet virtually EVERYONE's needs, both musically and financially.


Offering Flexible Pricing Options...that YOU Define

Now, I can generally guarantee that the traditional model of "one 1-on-1 private lesson per week" is going to be what both YOU and your prospective students have in mind when discussing lessons, at least at first.

1-on-1 time with you should be your MOST EXPENSIVE OFFERING, PERIOD. This is exclusive access to you, and whatever other training you offer should cost less than 1-on-1 private lessons.

Now, what comes along with that, is that depending on how you price this package, this may or may not be within the range they were hoping (or even able) to pay.

I strongly advise AGAINST having private lessons be the only option you offer, because that leaves you with nothing to offer beyond "well, sorry to hear it, get back in touch if/when you can afford it!" and sending them on their way. And that doesn't help THEM at all.

Plus, it is the equivalent of sending business away, when you HAD someone looking to GIVE YOU MONEY for exactly what you offer. 

Introducing: Group Lessons

So far I've briefly mentioned the idea of "leveraging your time" a few times now, but here I'm going to clearly define what this means and why it is SO important:

Scenario A: You teach 1 student for 1 hour. You charge $100 for a lesson. 
The maximum amount you can make for that hour is $100.

Scenario B: You teach multiple students at a time in a 1 hour class. You charge $50 per class.
The maximum amount you can make for that hour is likely MUCH HIGHER. It ultimately depends on how many students you can get in that class — which, in turn, depends on your marketing and how many people you can physically fit comfortably into your teaching space. And if you were to rent a larger space, even with the cost of renting it, the number of students could be in the dozens. So just to put some numbers on it...

In scenario B, if you could fit 5 students in your space at once, you could make $250 for that hour. If you rented a space and managed to enroll 20 students, that's $1,000 you'd be making for that single hour of your time.

THAT is what I mean by leveraging your time: charge less per person, teach the same thing ONCE to several people at the same time, everyone still benefits, everyone's existing knowledge is pooled together (so students can also learn from each other as well as from you), a sense of community is built (which is impossible in 1-on-1 lessons), and you make many times as much money without spending any extra time teaching. 

Rotating Format Lessons

Now, teaching in groups comes with LOTS of extra benefits, but it does lack certain benefits that students might get from other forms of learning, including books/written materials, and yes, 1-on-1 private lessons.

So one way to teach in groups, and STILL leverage your time AND still offer the benefits of ALL of these learning models is to PACKAGE THEM into a rotating format.

There's no single way that you "have to" package them, but as an example, keeping the leveraged time aspect prioritized and intact, here is one way you might structure one month of lessons/classes in a rotating format:

Two (2) Full-Hour Group Classes
One (1) Half-Hour Private Lesson
One (1) Text, PDF, and/or Multimedia Lesson

$120/month

This is what I first offered in the beginning of teaching group classes with ShredMentor. I also offered a higher-priced version of this package:

Four (4) Full-Hour Group Classes
One (1) Half-Hour Private Lesson
One (1) Text, PDF, and/or Multimedia Lesson

$200/month

Now, in order for this option to be the most appealing option, this meant that my private lessons packages needed to be more expensive for less time with me.

So, I actually determined the price for ONE lesson: $95. It was attractive because it was practically $100, but still not quite $100.

At the time, however, simply multiplying that by 4 came to nearly $400/month, which meant that (at least the way I was marketing my lessons) I would be pricing myself out of the market entirely. So I created lower, "realistic" prices for multiple-lesson monthly rates and packaged them as "bulk discounts" — basically, "the more lessons you enroll for, the more you save per lesson":

1 Lesson per Month: $95
2 Lessons per Month: $180
3 Lessons per Month: $225
4 Lessons per Month: $250

(Fun Fact: Literally no one ever signed up for 3 lessons per month. The $225 price only existed to make the $250 price for 4 lessons a no-brainer.)

Pricing Classes So They Sell Themselves

By doing this, prospective students could take one look at the group rates...

$120 for 2 1/2 hours, or
$200 for 4 1/2 hours

And then compare them to the private lesson rates...

$180 for 2 hours, or
$250 for 4 hours

...and immediately see they'd be getting more with the group classes. PLUS they'd still get a private lesson every month, so no one would ever "fall through the cracks" and everyone would get my undivided attention at least once per month.

And this allowed ME to reduce the amount of time planning and preparing for lessons, because it allowed me to group students together by common interests/goals, teach more broad, general topics, choose a general goal for each class, and cater the topic to each individual's needs, skill level, style, goals, etc. 

Eventually all of my classes became jam sessions rather than lectures, which provided the perfect platform to give students hands-on experience and address their specific needs in real-time. And by recording each class, I was able to provide even more value, since students could review the class endlessly and wasn't required to remember everything in order to continue to benefit from attending.

And Sometimes People Still Prefer Private Lessons and Will Pay More

With all that in place, sometimes people still prefer to pay a premium for private lessons, so in my case, there was always an active link for those as well. 

Early on, I realized that blocking out weekly time slots for students who weren't coming every week would create a problem, so I recommend that you ONLY offer a dedicated time slot to students who are coming weekly — for everyone else, set up an automated booking link and have them book their lessons manually (more on that later in the course).

When to Offer a Discount

Now, with all that said, there ARE some times when an actual discount IS a good idea.

1. When a potential student shows he/she is serious, earnest, driven, available, and every other trait you'd want in a student, but simply cannot afford what you offer, it might be good to offer some percentage off (10-20%) of the price. For example, at ShredMentor, I have occasionally offered my half-hour rates for full hour lessons. This is ONLY after having a full 1-hour free consultation with the prospective student and identified that they are a student I want to work with — someone who will value what they are getting, where helping them succeed is enjoyable and I am reasonably sure that I won't regret giving them my premium offering for less than the cost I've determined is my value.

2. As a promotional tactic. However, I STRONGLY urge you not to do this routinely (e.g., every Black Friday) because people will catch on and simply wait until you have a sale to ever sign up, making it much harder for you to sign on students the rest of the year. So if/when you DO have a sale price, make sure it's absolutely RANDOM and INFREQUENT. Because even if it is random, it you have sales often, it still encourages them to think "I'll just wait until the next sale." They can't expect that sales will happen, or you will undermine your standard pricing. 

3. As an "early adopter" rate when first launching a program that will eventually be much more expensive. This is a much easier way to get people into the program, get them results and subsequently collect testimonials (and even footage if possible) to build trust later when you offer the program at full price (see the next section below).

Be extra careful not to use price as the primary motivator, because it invariably attracts the wrong types of students. 

The Pros and Cons of a High Ticket Offer: High Price as a Selling Point

Sometimes, for teachers and students alike, it may instead be preferable to have a hands-on, fully immersive training program that's extremely expensive (like $5,000 to $10,000). Sometimes an extremely high price can BE the selling point, as long as you're communicating the incredible value they're going to get. (And that wouldn't all be profit in most cases, since a percentage of that would simply be to pay for overhead, like renting a property or convention center space.)

A high-ticket offer like this can come in many forms, including...

An exclusive retreat,
A multi-day seminar,
A value-packed online course with live coaching calls
A holistic training program, 

or simply,

Semi-annual or Annual enrollment in your existing programs (greater long-term commitment, with some extra benefit built-in)

Pros:

• This results in a LOT of money up front, and allows you to give your focus to just a handful of students.

• At these prices, you'll ONLY get the absolute most motivated students in your program, who, wanting the most value for their money, are likely to listen closely, participate, and cooperate. This type of offer effectively filters out a certain range of "problem student" altogether.

• This becomes an alternative to standard lessons, which in itself (especially being high-priced) can appear to be the more valuable option, which can be more appealing in some cases when (a) the student can afford it and (b) when their past experience of standard lessons has caused them to view them and their effectiveness in a negative light.


Cons:

• Students paying this kind of money EXPECT massive value, and rightfully so, which means that until that value is delivered, they effectively "own" you. So you have to be very mindful about defining your own boundaries in the way that you structure this offer.

• Extremely high prices tend to activate people's "scam" radar, so demonstrating trust is an even greater obstacle than usual for a high-ticket offer. Collecting testimonials from early adopters (possibly allowed in at introductory rates) is crucial here — and if you can get them on VIDEO praising your program, even better, because it bypasses people's distrust of fake testimonials, since it's not just a random picture and some text.

• A program like this is MUCH more involved to plan out and launch than traditional lessons.

Now You Have MANY Options to Offer

So when a student comes to you, thinking "4 private lessons per month, once a week" is what they're looking for, and finds that they can't afford it, you'll not only have several other options immediately on hand to offer as a more affordable alternative —  you'll have a well-thought-out SYSTEM of training programs, which in itself will be much more impressive than the generic, one-size-fits-all private lesson package that everyone else offers. 

They'll see what you have and think, "Wow! They've really thought this through!" and that in itself instills them with confidence in your ability to help them.

AND you'll have an option for every price point - and solutions to help people the way they want without selling yourself short, and at the same time be able to minimize the hours you spend teaching every week. 


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Next video:

Components of a Teaching Business

Defining Your Niche & Target Student

Subscription vs. One-Off Lessons

Crafting Clear Cancellation & No-Show Policies & Providing Replacement Lessons

Advance Payment & Subscription Models

Your Teaching Website

Platform Comparison: WordPress, Patreon, & Udemy

Booking & Content Access Tools

Gear & Studio Setup

Talking On Camera

All Things Green Screen

Quick Editing & Export for Web

In-Person vs. Virtual Formats

Efficient Content Reuse

Assigning Practice & Homework

Improving Teaching Away From Lessons

Teaching Different Skill Levels

Local Outreach & Flyer Design

Online Promotion: YouTube, Social Media & Your Email List

SEO for Your Business

Teaching Philosophy & Student Connection


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